08-01-2020 02:49 PM
Hi - Am trying to print in black and white option to my printer MG7120. But it prints in cyan color, I believe.
Am using Mac OS Mojave 10.14.6.
The printer ink level for black is more than 50%. The ink level for cyan shows as low though.
When I try choosing 'Color' option, it prints fine. Am not sure why black and white option is behaving weird.
Pls let me know if you need more details.
08-07-2020 04:52 PM
If any colors are missing or are broken up, cleanings should be performed. Visit THIS LINK for details on how to perform normal and deep cleaning procedures.