Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 1
Registered: ‎12-06-2018

Pixma MG6320/Windows 10 print problem

I have been printing wirelessly from Windows 10 to my Pixma MG6320 for several years without problems.  

However, the last several days, the print quality has been terrible.  Documents and images are printing splotchy and uneven.  I changed out the ink cartridges several times with new cartridges and no difference.  I cleaned the printhead, no difference.  I ran a print test directly from the printer and it looks great.  I am also able to print documents just fine from my Android phone.  I concluded the issue must be coming from connecting with my desktop, so I uninstalled and re-installed the printer and driver software, no change. I stopped and re-started the printing spool, no change.  I connected the printer to another Windows 10 desktop, no change.  However, printing from my phone looks great.  I have attached a couple of examples (left- desktop print, right- Android phone print)

Can anyone help me figure out what is happening?

 

20181206_123844.jpg20181206_123710.jpg

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement