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New Contributor
Posts: 1
Registered: ‎08-29-2018
Accepted Solution

Pixma MG5550 completely dead, with just the orange alarm light on

Hi,

 

I could use some help solving the following for my Canon Pixma MG5550 printer:

- Printer is completely dead, no reaction to any button whatsoever

- Orange alarm light is on (contnuously)

 

Tried:

- Un- and replug power --> no effect

- Hard reset, combination of 2 sec Off-button, On-button, 5x Off --> no effect

- Unplug power and press On-button for a minute --> no effect

 

Hope someone has a great idea!

Product Expert
Posts: 2,210
Registered: ‎07-28-2014

Re: Pixma MG5550 completely dead, with just the orange alarm light on

Hi ThomasBijl,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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