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Pixma MG5420 - Photo colors print very different when printed using different programs

jwindle1948
Apprentice

Using Canon Pixma MG5420 inkjet.  Interesting that the print colors using Canon Easy Photo Print EX software are very off, but when I print the very same photo from freeware IrfanView program, colors look perfect.  Wouldn't it be using the same driver?? Any troubleshooting ideas or suggestions?

1 REPLY 1

Ramona
Authority

Hi jwindle1948,

 

We recommend using Canon genuine inks and photo paper to print photos from the printer and Easy-PhotoPrint EX program to ensure color quality, consistency and accuracy.  Should you need further assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help troubleshoot the issue.  There is no charge for this call.

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