Pixma MG3620 not printing in Black & White

[jeeves77]

Hello I am trying to print in black and white on my Mac Mini (running OS Catalina, software upated last week) and I cannot find the option to print in black and white, or grayscale.  Apple says my printer doesn't support it.  Please help!  I need to stop wasting color ink...again this is a Pixma MG3620

[ArthurJ · Accepted solution]

Hi jeeves77,

Please click HERE and use the steps in the Canon article to try and resolve your issue.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

[jeeves77]

The screenshots are out of date, but yes, I found the right menu to select grayscale printing. Thank you ! 

[clark03]

I'm having the same issue.  I'm not finding this drop down menu