Printer/Multifunction Support

[jeeves77]

Hello I am trying to print in black and white on my Mac Mini (running OS Catalina, software upated last week) and I cannot find the option to print in black and white, or grayscale.  Apple says my printer doesn't support it.  Please help!  I need to stop wasting color ink...again this is a Pixma MG3620

[ArthurJ · Accepted solution]

Hi jeeves77,

Please click HERE and use the steps in the Canon article to try and resolve your issue.

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[jeeves77]

The screenshots are out of date, but yes, I found the right menu to select grayscale printing. Thank you !