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New Contributor
Posts: 2
Registered: ‎09-04-2020
Accepted Solution

Pixma MG3600 driver gui missing interactions buttons

I have a Pixma MG3620 and using latest driver win-mg3600-1_0-mcd on Windows 10.


The problem is the GUI windows from the driver does not show the buttons for me to go forward with the install. 

Computer: HP Compaq Elite 8300 SFF

Video card: NVIDIA GeForce GT 1030

OS: Windows Version 10.0.18363 (64 bit)

RAM: 16 Gb



I have tried multiple resolutions and restarted the driver, restarted the computer, set the properties of the exe file to execute in Windows 8 compatibility mode, disable full screen, execute in 640 X 480 (all combinations of those properties)  with same results.




How can I get the GUI to show the missing buttons at the bottom?

New Contributor
Posts: 2
Registered: ‎09-04-2020

Re: Pixma MG3600 driver gui missing interactions buttons

Got it working from a feature about large resolution support disabled. The only option was to unable it and log off. It worked and I cannot find this setting where it comes from. 


Sorry for the patial answer. 


Would be nice to have a driver a little more robust. 

Esteemed Contributor
Posts: 3,534
Registered: ‎11-19-2017

Re: Pixma MG3600 driver gui missing interactions buttons

[ Edited ]


Are you in Canada?


Maybe try running the installer intended for your region:



[Ver.1.01] - The failure that may disable installation when PC detects the printer before driver is installed is modified. (Windows 10)


Might be unrelated to your issue, but a better match for your device none the less.

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