02-14-2020 01:13 PM
I just upgraded my iMac to Catalina 10.15.3. My printer works fine, as always, but the scan utility shows a box with "Canon IJ Scan Utility2” needs to be updated." I updated via the Canon website, but still get the box. Any tricks so I can still use the scan utility?
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02-14-2020 02:32 PM
If the "'Canon IJ Scan Utility2' needs to be updated" error didn't go away after installing the newer version of the IJ Scan Utility from the MG2520 Drivers & Downloads page, drag the IJ Scan Utility folder to the trash, then run the installation again. That will ensure the latest version is what is installed and used. This process will reset any IJ Scan Utility settings back to default.
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02-14-2020 08:42 PM
02-17-2020 12:53 PM
Because you are using a web based email, the scanned item would have to be attached to the outgoing email manually.
To email a scanned document, please use the Document button on the IJ Scan Utility.
Once the document has been scanned and saved, open a new email message. Click the Files or Attachment button to manually attach the document to your email message.