08-15-2018 03:41 PM
08-15-2018 03:51 PM
Hello.
The correct cartridge must be installed in each slot. If a black cartridge is installed in the color slot, an error will occur.
You can set the unit to black only mode to conserve your color ink. If you need help with locating this option, please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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