03-01-2019 12:57 PM
03-05-2019 02:56 PM
Hi misskath,
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
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07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
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03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
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