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New Contributor
Posts: 1
Registered: ‎03-01-2019

Pixma G4100 printing greenish & turquoise

I stopped using the printer for less than two months and now whenever I print color, grey things come out green and blue things come out Turquoise.

I’ve done cleaning and maintenance accord to the guidelines and it kind of got better but it still happening.
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Product Expert
Posts: 818
Registered: ‎11-19-2018

Re: Pixma G4100 printing greenish & turquoise

Hi misskath,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

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