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New Contributor
Posts: 2
Registered: ‎01-27-2019

Pixma 7720,OCR question, and scanner has wrong date/time, appends date to name

The date created, date modified, and time are all incorrect.  It appends the (wrong) date to the name.  I am scanning wirelessly to a Macbook which has no date problems for anything else.

The software opening up is My Image Garden.  Is it posssible to scan directly into Neat Software from the scanner?  I guess i could always import the PDFs in but it's an extra step. 

I just want to scan my documents as they come in and OCR them. And have the proper date/time created in the file metadata.  Suggestions welcome.  Thank you

New Contributor
Posts: 2
Registered: ‎01-27-2019

Re: Pixma 7720,OCR question, and scanner has wrong date/time, appends date to name

Anyone?  Any Canon techs on this board?  I just need to correct the date issue. Thanks

Moderator
Posts: 1,622
Registered: ‎07-08-2013

Re: Pixma 7720,OCR question, and scanner has wrong date/time, appends date to name

Hi, LER555!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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