07-31-2019 04:51 AM
I saw someone post this same issue with a different model printer.
Plug in printer, and photo paper light comes on - whether there is paper in the paper tray or not.
Hit power button - get power light but printer is frozen.
Have tried reset.
Have tried printing test page - no success.
Have tried pulling out the power plug, pressing power button 5 times, leaving 60 seconds then plugging in again. No success.
Does anyone have a solution to this?
07-31-2019 08:33 AM
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