09-15-2020 03:30 PM
This printer not used that much. I cleaned the rollers with Q Tips and water, as advised. No ink came out on the Q Tips. I unplugged it for awhile today. Now there is no power. I unplugged it again and waited 30 minutes before repluggin and still nothing.
10-13-2020 03:27 PM
It would appear that your PIXMA MG2520 would require service.
If it was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
If your PIXMA MG2520 was purchased greater than a year ago, it is out of warranty. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.