08-22-2019 11:53 AM
After starting the alignment process, the sheet prints out with no problem. But when I place it on the platen and press the start button as instructed, I get this error message:
I have tried this everal times with different cartridges since acquiring the printer months ago, always with the same result. I think it's time to try and sort it out if anyone can help.
08-25-2019 04:28 AM
I'm afraid the suggestion that I make a transatlantic phone call is not very helpful.
Printer issues I've raised before have been rapidly resolved on this site, and I was - still am - hoping to get a similar response to this one. Help, please...