08-15-2017 05:52 PM
08-15-2017 06:01 PM
Thanks for posting in the Canon Forums!
To have a better understanding of your issue, please let everyone know what operating system (Windows 7, 8, 10) or Mac OS X (10.X) you are using and what program you printing from. That way, community will be able to assist you with suggestions appropriate for your product.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.
11-24-2017 08:03 PM
In order to better assist you, allow me to ask a couple questions:
I look forward to your reply.