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New Contributor
Posts: 2
Registered: ‎08-15-2017

Pixima 5720 making horrible smudges

For some reason , my printer is smudging grey/black ink patches for seemingly no reason on the sides and top of images. It's been really bad with full page prints, but smaller prints it can be remidied by rotating the images in different ways before printing
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Reputable Contributor
Posts: 593
Registered: ‎11-20-2012

Re: Pixima 5720 making horrible smudges

Hi Pogocoop! 

Thanks for posting in the Canon Forums!

 

To have a better understanding of your issue, please let everyone know what operating system (Windows 7, 8, 10) or Mac OS X (10.X) you are using and what program you printing from. That way, community will be able to assist you with suggestions appropriate for your product.


If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

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New Contributor
Posts: 2
Registered: ‎08-15-2017

Re: Pixima 5720 making horrible smudges

Oh, im using windows 10 and trying to print from Photoshop. Thanks
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Product Expert
Posts: 457
Registered: ‎01-20-2016

Re: Pixima 5720 making horrible smudges

Hi Pogocoop,

 

In order to better assist you, allow me to ask a couple questions:

 

  • What size and type of paper are you using?
  • Do you get the same effect when printing from a different program, like Easy-PhotoPrint?
  • Do you get the same effect when making a photocopy?

I look forward to your reply.

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