08-28-2019 01:28 PM
So that the Community can help you better, we will need to know about any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks and have a great day!
08-28-2019 01:37 PM - edited 08-28-2019 01:56 PM
Hello. No error message. When printing a #10 envelope fed from rear tray the return address section, where I enter my address in the upper left corner, only partially prints. Using Window 10 Home. Any suggestion you have to correct would be appreciated- thanks for asking.
08-28-2019 03:26 PM
Make sure that the correct paper size and media type are being specified before printing. In the print menu of your software, choose the MX880 and select Properties or Preferences. From there, you should be able to specify the envelope media type and the #10 envelope size.
Also, check to see if a "Page Setup" option is available in your software which should properly format the document for printing.
If you continue to have difficulties, try using a different word processing program to print the envelope.
08-28-2019 04:32 PM
Try using a different word processing program to print the envelope. Does the same issue occur when you print with other programs?
08-28-2019 04:56 PM - edited 09-05-2019 08:12 AM
Yes works with Word but not Google- thing is, I don't have access to Word anymore. Thank you.
09-05-2019 08:16 AM
Hello. So far no solution- this forum is very disapointing in that for people with problems like mine, Canon offers no phone support but steers us to this forum to find what exactly? Thank you.