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Photos will not load on EASYPRINT

mosifus
Apprentice

I have a MG8120B printer with updated software, but some pictures will not load in the Easyprint program. HELP!!!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi mosifus,

 

Easy-PhotoPrint EX can onyl be used with JPEG, TIFF, BMP or PICT images.  Please make sure that the format that your images are in are supported formats.

 

For more information, please use this link:

 

https://support.usa.canon.com/kb/index?page=content&id=ART155975

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