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New Contributor
Posts: 3
Registered: ‎01-10-2020

Photos not printing out bigger than 5x7

[ Edited ]

Ive been trying to print out a photo on an A4 size photo glossy paper but it wont let me print out any bigger than 5x7 and it squishes the whole page down, so a whole powerpoint presentation squishes down to a 5x7 or 6x4, ive tried every type of setting and nothing works, it prints out fine on standard prints and prints A4 size but then it smudges as its not the right setting i just need it larger than that as need it for work. can anyone help 

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Esteemed Contributor
Posts: 2,224
Registered: ‎11-19-2017

Re: Photos not printing out bigger than 5x7

Greetings,

Where to start:

 

Tell us what printer model this is?

 

Tell us what OS you are using?

 

Version of Powerpoint? (this is not so important but might be helpful)

 

Are you printing slides portrait or landscape?

 

A4 = 8.3 x 11.7

 

How about attaching a picture so we can see whats happening.  Scaling issue, Text wrapping, etc.

 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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New Contributor
Posts: 3
Registered: ‎01-10-2020

Re: Photos not printing out bigger than 5x7

hey 

 

printer model is pixma ts3150

Windows 10

not sure on what powerpoint version it is

no matter what one i try landscape or portait it still prints put in the same corner and always landscape ive fiddled around with settings tried everything to make it larger and not getting anything no matter what i do it just doesnt work.

 

this is basically what im trying to get on photo paper this is on plain paper 

IMG_0681.JPEGthis is what i get on photo paper IMG_0682.JPEG

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Esteemed Contributor
Posts: 2,224
Registered: ‎11-19-2017

Re: Photos not printing out bigger than 5x7

[ Edited ]

Hi,

Is this what you are trying to make?  I grabbed the image and text off the web, and made this in a few minutes. 

 

NeverNeverland.png

 

 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
Highlighted
New Contributor
Posts: 3
Registered: ‎01-10-2020

Re: Photos not printing out bigger than 5x7

im okay with the whole oresentation thing, its just the printing, now thats the size im trying to print onto photo paper but it shrinks it down to a 5x7 or 6x4 and is small 

Highlighted
Esteemed Contributor
Posts: 2,224
Registered: ‎11-19-2017

Re: Photos not printing out bigger than 5x7

[ Edited ]

Greetings,

Are you trying to print borderless?  Only 3 paper sizes are supported. 

 

(13x18cm, 10x15cm, 13x13cm)

 

I believe this is tied to the paper type being selected.

 

Plain paper: A4, A5, B5, Letter, Legal
Photo paper: 10x15cm, 13x13cm, 13x18cm
Envelopes: DL, COM10

 

Some level of cropping will occur.

 

Check for this setting when photo paper is selected and see if it can be disabled. 

 

 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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