Part fell off of paper roller

[vinson_andrews]

Canon MX472: in fixing paper jam, a part fell off the paper roller. It is about 4 in. long & vaguely resembles a comb. Has hole and half-hole for pins. I think I can put it back on but need help in removing rear paper feed door for access.

[Ramona]

Hi vinson_andrews,

All accessible areas of the printer can be accessed by following the steps shown here; however, we recommend having the unit serviced if a part has broken off or fallen out of the printer.  We ask that you please contact a Canon technical support representative here to obtain your servicing options. A representative will be happy to assist you free of charge.