02-15-2019 10:29 PM
I have a NEW Canon/Pixma TS 9020 and first thing had a small paper jam. Got paper out in one piece no scraps.
The paper tray will not go all way in ....about 2" sticking out I hear a solid click. I've seen videos showing it all way in and others tray sticking out. !!!!
Which is correct? I run the Operational panel and it gives me the Code 1259..paper tray is out. Nothing is
blocking it. How do I correct this problem? I'm locked up...Help, Bob
02-16-2019 10:10 PM
This "Lemon" is going back for a refund. My graddaugher who has lots experience with printers and computers
worked on this pile of junk for 2 hours and could not get it to clear the code. Like she said if this code can't be cleared
.....what's coming next !!! I'm getting another brand printer that I had for 18 years and no bad problems like this thing.
Wish all well and Happy Printing !!!! Bob
09-09-2019 02:28 PM
I had the same issue. I have 2 drawers and only one would close but not both. They would alternate also. I checked triggers, sensors etc. Finally in the end pushing both closed at exactly the same time was my solution.