09-09-2014 01:54 PM - last edited on 09-09-2014 02:29 PM by Crista
please email me at [MOD NOTE: e-Mail removed per FORUM GUIDELINES] if you have a solution I rarely check my comments. I have ran all troubleshooting diagnostics that the canon software offers. when i print a test page (as shown in video) it works fine. but when I print anything else that requires black ink....just watch the video please. Thank you.
09-09-2014 02:29 PM
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10-13-2014 04:39 AM
Performing a print head alignment on the printer should resolve the misalignment issue. To perform the print head alignment, please follow the steps located at the link below:
If you still experience difficulty after performing an automatic and manual print head alignment, please call or email us at one of the methods on the Contact Us page for further assistance.
10-13-2014 05:40 PM