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New Contributor
Posts: 3
Registered: ‎04-22-2020

PIXMA TS3322 No power

[ Edited ]

I was printing a document and all of a sudden, the power turned off. The power cord is secure. I've tried two different sockets, but still no power. Any ideas?

Moderator
Posts: 45
Registered: ‎01-29-2019

Re: No power

Hi, JakeTheScot!

So that the Community can help you better, we need to know exactly which Canon printer model you own, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

New Contributor
Posts: 3
Registered: ‎04-22-2020

Re: No power

It's a Canon Pixma TS3322. I tried using the printer assistant tool, and I get the following message; Maintenance setting information from your printer cannot be aquired. The display information may be different from the current settings.

Esteemed Contributor
Posts: 3,534
Registered: ‎11-19-2017

Re: No power

Greetings,

If you have tried plugging the device in to dfifferent power sources (verified working) then the printer or its power supply has failed.

 

The device will require service or replacement if it will not power on when connected to power.

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
New Contributor
Posts: 3
Registered: ‎04-22-2020

Re: No power

I took it back and replaced it with a TS4522. So far, so good. Thanks for all your help.

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