07-24-2021 02:18 PM
My Pixma TR8520 stopped printing after someears of ZERO issues.
First it said I needed new cartridges; I changed them.
Then all of a sudden it wasn't recognized by any of our computers, so I re-installed the drivers.
Today the computer recognizes the printer, finally, and says it is ready, but when I ask it to print it says " error printing". When I try again it says it is " in an error state"
No codes, nothing
I need some documents for travel; this is infuriating.
Hope someone can help me
09-10-2021 04:45 PM
Hello Sidelima,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
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