Hi JeffE,
You have done everything I would suggest to get the yellow ink flowing. You can try ordering a new print head from Canon. For the price and availability of parts, please contact the Parts department below by calling them directly at 1-866-481-2569 between the hours of 9 AM to 7 PM (ET) Monday to Friday.
You can order parts through our Parts department. Please note that items purchased directly from the parts department are not returnable and there is a chance that it will not correct the issue you are currently experiencing.
You also qualify for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST. Let them know that the Canon Upgrade Program was offered.
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