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Occasional Contributor
Posts: 7
Registered: ‎02-10-2017

PIXMA MX922 USES TO MUCH INK

IS THERE A FIRMWARE UPDATE THAT CAN STOP THIS? I print a paper then 15 seconds later its purging ink before I can get the next printed paper out??  I have never had a printer do this before so much.  Please let me know if there is a fix for this.

Occasional Contributor
Posts: 7
Registered: ‎02-10-2017

Re: PIXMA MX922 USES TO MUCH INK

just found this as well.. why hasnt there been a fix?

 

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Occasional Contributor
Posts: 7
Registered: ‎02-10-2017

Re: PIXMA MX922 USES TO MUCH INK

bump..
Moderator
Posts: 582
Registered: ‎11-20-2012

Re: PIXMA MX922 USES TO MUCH INK

Hi DARENH!

 

Thanks for posting in the Canon Forum!

 

The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

 

Thanks!

Occasional Contributor
Posts: 7
Registered: ‎02-10-2017

Re: PIXMA MX922 USES TO MUCH INK

I didnt expect an answer in one day but you could have responded to my question or a fix by now??

Product Expert
Posts: 2,962
Registered: ‎10-16-2012

Re: PIXMA MX922 USES TO MUCH INK

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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Occasional Contributor
Posts: 7
Registered: ‎02-10-2017

Re: PIXMA MX922 USES TO MUCH INK

I just did but they say that is how it is and nothing they can do about it. What a ink hog this printer is, I print one page and it purges three pages of ink???
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