Canon Community Canon Community
 


Reply
New Contributor
Posts: 4
Registered: ‎02-22-2021
Accepted Solution

PIXMA MX922 PPD file

Hi, I'm using a Chromebook with the PIXMA MX922. I used to be able to print using Google Cloud Print, but Google has depreciated that service. Google Support has said that to try to manually connect to this printer, I need the printer's PPD file. I can't find this file listed under any of the printer drivers or downloads. Anyone know how to get a hold of this file?

Product Expert
Posts: 3,934
Registered: ‎07-28-2014

Re: PIXMA MX922 PPD file

[ Edited ]

Hi nmstefanski,

 

The ChromeOS does not have native printing support for the PIXMA MX922.  Please view the following article for further information:

 

https://support.usa.canon.com/kb/index?page=content&id=ART178764

 

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002.  They're available weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 4
Registered: ‎02-22-2021

Re: PIXMA MX922 PPD file

In case anyone is finding this thread looking for help, there's another one on the Canon forums where a user posted a solution. Someone on reddit created a PPD file for the printer, and it worked for me. Search for "Canon MX922 PPD" on r/chromeos and follow their instructions.

 

Here's the other thread: https://community.usa.canon.com/t5/Printer-Multifunction-Support/Printing-from-Chromebook-to-MX920-o...

 

Thanks to user MaganiaSoulHrt for the tip!

 

 

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement