05-13-2020 04:54 PM
I have followed YouTube video provided by Canon support and have removed ALL the ink Tanks, powered down at wall, powered back up and re-installed the Canon ink tanks. Problem still exists. Suggestions?
05-21-2020 04:00 PM
Since the error wont clear, please reply with the information that you see on the ink cartridges( ink number, where the cartridge was made, etc).
Also please let us know if the little red light on the cartridges is lit up or dark.
We look forward to your reply.
09-01-2020 04:33 PM
10-13-2020 10:09 AM
If your PIXMA MX922 was purchased in the United States, the 751 ink tanks are not compatible and that is why you are experiencing the 1411 error.
From left to right, the ink tanks should be installed in your PIXMA MX922 as follows:
01-04-2021 02:51 PM
I have the same issue, the ink tank is a canon CLI-251 M. the printer will not see it. when I switch it into the black slot it sees the ink tank in the black slot, but the slot where the magenta goes and I have tried the black does not see the black either. So that tells me its the slot not the ink tank. Can I get the slot to see it, or by pass that slot some how?