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PIXMA MX532 won't scan to Mac

krogers42
Contributor

Trying to scan from MX532 to new iMac (iOS Big Sur 11.2.3), but nothing has worked, including directions received via email from Canon support request.    Will print fine wirelessly, but won't scan wireless or via USB. Have downloaded drivers multiple times, Multiple WPS reconnects, multiple restarts, etc. with no success.   Scanned fine for years from our old PC, but nothing seems to work with the Mac.   Have tried several suggestions via online help as well, but none worked or noted the more recent Big Sur iOS.   Help?!

Thanks!

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi krogers42,

 

 

Please perform these steps:

 

1.  Click on the Apple in the upper left corner.

 

2.  Click on System Preferences.

 

3.  Click on Printers & Scanners.

 

4.  Click 1 time on the MX530 on the left side.

 

5.  On the right side, click on the Scan tab on the top right.

 

6.  Click the Open Scanner button.

 

Are you able to scan?

 

If not, what error message appears, specifically, what error code appears at the bottom?

 

 

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Does not give me a scan button.  I even update software & still no scan button


@Patrick  tellpizzahut.com wrote:

Hi krogers42,

 

 

Please perform these steps:

 

1.  Click on the Apple in the upper left corner.

 

2.  Click on System Preferences.

 

3.  Click on Printers & Scanners.

 

4.  Click 1 time on the MX530 on the left side.

 

5.  On the right side, click on the Scan tab on the top right.

 

6.  Click the Open Scanner button.

 

Are you able to scan?

 

If not, what error message appears, specifically, what error code appears at the bottom?

 

 

 

 

 

 


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