07-23-2021 04:35 PM - edited 07-23-2021 04:42 PM
09-10-2021 03:17 PM
Hello Kes0156,
This issue can be caused by the driver settings or the layout/paper settings used in the program on your computer. We would be happy to assist further with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
10-02-2022 11:24 PM
Hi Hector,
Having the same issue.
1). Windows 11
2). Edge PDF doc
3). Letter / does not have a paper quality option
Quality setting is 300 dpi
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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