02-13-2019 09:48 AM
First, did you fix the problem? If so, and error didn't clear try unplugging printer and wait a few minutes then plug back in. That sometimes works. If not, give Canon a call at 1-800-OK-CANON.
02-13-2019 09:52 AM
So that the Community can help you better, we need to know exactly what error message you're seeing. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!