05-16-2020 01:41 PM
Hi,
Since the prints were missing red components I decided to perform a nozzle check but in picture you can see the result.
I did cleaning, deep cleaning, roller cleaning and bottom cleaning.
then I changed the COLOR cartridge and I got the SAME RESULT (so it must be not depending on the cartridge I guess).
thanks for helping.
Solved! Go to Solution.
05-26-2020 04:01 PM - edited 05-26-2020 04:02 PM
Jebs,
If the issue persists after cleanings have been done and the cartridges were replaced, the printer would most likely need to be replaced. Canon Service Facilities do not repair this model. However, if you wanted to get the unit repaired, please check your local listings for any electronics repair shops in your area.
05-17-2020 11:04 AM
Greetings,
Sounds like you are on the right track:
https://support.usa.canon.com/kb/index?page=content&id=ART109241
Perform cleaning and maintenance tasks.
Next step, replace the fine cartridge. If this doesn't resolve, the printer will require service or replacement.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-22-2020 05:10 AM - edited 05-22-2020 05:11 AM
since I've performed all cleanings several times and replaced the cartridge with no positive results, before trashing a 6yo_70$_InkJet_printer_no_one_would_repair, can I have an official answer from Canon support?
thanks in advance
05-26-2020 04:01 PM - edited 05-26-2020 04:02 PM
Jebs,
If the issue persists after cleanings have been done and the cartridges were replaced, the printer would most likely need to be replaced. Canon Service Facilities do not repair this model. However, if you wanted to get the unit repaired, please check your local listings for any electronics repair shops in your area.
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