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PIXMA MX 922 Support Code 5200

dudehere
Apprentice

After setting up the printer and producing one copy,I attempted to print a page from my computer to which I recieved the 5200 code. Ive reset the printer using a method in another forum, I've checked for obstructions, and I've unplugged several times to no avail. 

2 REPLIES 2

James_C
Moderator
Moderator

Hi dudehere,

 

To resolve the error, please follow the following steps:

 1.  Turn your PIXMA MX922 off and disconnect the power cord and USB cable.

 2.  Remove paper from the Automatic Sheet Feeder (ASF), in the back.

 3.  Gently pull jammed paper out, if any.

     3-1.  If paper is visible from the ASF, use both hands to pull the paper out slowly.

     3-2.  If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

 4.  If the paper tears and a piece of that remains inside the printer, open the printer cover and remove the paper from inside the printer.

 5.  Check ASF with a bright light to check for obstructions.  Remove any if found.

 6.  Open the rear cover to check if the paper is jammed.

 7.  Pull out the cassette and check if the paper is jammed inside the cassette area.

 8.  Load paper back into the ASF or cassette.

 9.  Reconnect the power cord, turn on the printer and confirm that the Alarm light is off. (If there was any jammed paper remaining in the printer, the paper may be automatically ejected.)

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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Nope. The software is just bad in Canon's apparently, had to get an HP.

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