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New Contributor
Posts: 2
Registered: ‎08-03-2013

PIXMA MP495 says that I have a error 5200. Turn off-Turn on does not solve the problem.

 
Moderator
Posts: 1,527
Registered: ‎07-08-2013

Re: PIXMA MP495 says that I have a error 5200. Turn off-Turn on does not solve the problem.

So that the Community can help you better, we will need to know more about the ink tanks being used in the printer, including whether they have at least some ink inside each one, or if they're empty. That, and any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!

 

New Contributor
Posts: 2
Registered: ‎08-03-2013

Re: PIXMA MP495 says that I have a error 5200. Turn off-Turn on does not solve the problem.

Hi

 

Thanks for your prompt response.

 

I left almost immediately after I sent in my question for a three plus week visit to the northeast.

 

Now I'm back and trying to pick up the thread.

 


After I re-read you response I went into the printer and asked for supply levels. The response I got back was "The requested application was not found on this server as the application may have moved or changed."


Is there some other way I can get a reading on ink levels other than going through the usual response of asking for supply levels?

 

Brian

Product Expert
Posts: 257
Registered: ‎12-07-2012

Re: PIXMA MP495 says that I have a error 5200. Turn off-Turn on does not solve the problem.

Hi mcknight,

 

It's possible the error is blocking the ink levels from being displayed.  If the error remains after removing the power cord from the back of the unit and leaving it out for at least 10 minutes, please click on the Contact Us link below to obtain further assistance and servicing options if needed.  Thanks!

 

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