12-11-2019 08:57 PM
I have a rather old but VERY reliable and SOLID Pixma MP480 printer/scanner that I use with my MacBook Pro. I have been able to upgrade my OS to 10.10.5 (Yosemite) with great results because a proper driver was available. I would like to know if I can do further OS upgrades. I have looked at this info on the Cannon website, but the information listed regarding actual drivers, past OS 10.10 is not usefull. Please help. Thanx
Solved! Go to Solution.
12-12-2019 03:24 AM - edited 12-12-2019 03:29 AM
The printer itself appears to be oficially supported under 10.10 Yosemite. It might work with OS's after Yosemite, but Image Garden is only supported through Mojave 10.14.
The only way to find out...
Creat a time machine back up of your existing OS.
Upgrade, install and test the printer.
12-12-2019 01:34 PM
Thank you shadowsports for the reply. I DO NOT use or need Image Garden.
In your text, the "it might work" remains an unknown wether you use Image Garden or not?
Anybody out there thrying to keep early 2011 MacBook Pros going?
12-13-2019 03:13 PM
The PIXMA MP480 is not supported with macOS v10.15.
You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
12-13-2019 04:03 PM
Hi Patrick. Thank you so much for your response.
Two more questions:
1. What about macOS 10.11, 10.12, 10.3 or 10.4?
2. What current Canon printer/scanner would be comparable to the MP480 and will it still be using the Solution Menu software that I found so great?
I must tell you that a few months ago I purchased a Canon Pixma TS6220, after looking at a photo of the product, thinking that it was going to be a solid product like the MP480 but I returned it because I was not satisfied with it.
12-13-2019 04:22 PM
The last version of OS X that the PIXMA MP480 was supported with was Mac OS X v10.10.
None of the current printers use an application like the Solution Menu.
What was the issue that you had with your PIXMA TS6220?
12-18-2019 01:53 PM
In response to your question, that unit is NOT solidly built and I found the software erratic and not that user friendly.
Is there a possibility that Canon would develop drivers for the MP-480 past OS 10.10?
Thank you for all your advice.
12-18-2019 02:05 PM - edited 12-18-2019 02:06 PM
The MP480 went out of service life in 2014. That means we're no longer developing software and drivers for it as of that date, and no longer actively support it.
If you'd like to upgrade your OS to a modern version of the OS, our Sales Team can assist you with discounted pricing using the Canon Upgrade Program, to help get you into a modern printer as well. They're at 1-866-443-8002 Monday - Saturday 9am to 9pm (ET).