06-17-2016 07:47 PM
My PIXMA MG7720 simply won't recognize the proper size in its tray. I have tried tray1, tray2. took one tray out.
Here are error messages:
The size or type of the paper loaded in cassette 1 is different from print settings. SUPPORT CODE 2111
Check whether the paper that matches the following print settings is loaded.
Page Size: 2L/5"x7" (13x18)
Type: Plus Glossy II
Select what to do from the following
Replace the paper and print
**Then, I press replace the paper (and put 5x7 paper in cassette 1)**
Load the appropriate paper in cassette 1
And this usually ends whatever I'm trying to do. Can't go from here anywhere.
It prints 4x6 just fine.
HELP! I'm about to return this thing.
08-26-2016 12:43 AM
Same problem I'm having. I even loaded tray 1 with the Pixma 5x7 paper and it still says that the paper does not match the printer settings.
Nice that someone from Canon has responded
08-28-2016 10:16 AM
08-28-2016 12:21 PM
It appears the links are broken.
|Error 404--Not Found|
|From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.4.5 404 Not Found|
The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.