11-07-2018 12:13 PM
Windows 10, HP EliteBook 840, PIXMA MG7720 printer, Driver file: win-mg7700-1_0-jucd.exe
Log in as Administrator, right-click file and Run as Administrator. Results in Information Acquisition Error.
Have tried this approach numerous times in variations.
Used default administrator account - failed
Created local user and added to administrator group - failed
Tried Run as Administrator and not - fails
Any suggestions would be most welcome as my frustration level has surpassed civilized description.
Most respectfully
11-07-2018 09:53 PM - last edited on 11-07-2018 09:57 PM by SamanthaW
Hi jekarlto,
For the issue being experienced, we ask that you please contact us for assistance. A representative will be happy to assist you free of charge.
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