04-13-2020 04:49 PM
I got an Error code #1403 saying "The type of print head is incorrect"
I have removed it, cleaned it, followed all the instructions and put i back.
I called Canon support but got no help.
It is probably because the printer is out of warranty,
What shall I do?
Is there anybody who could help?
The printer has 5 years but trust me it is more than one year since I last used it and also previously I used very seldom (mainly to scan some documents).
Shall I buy a new print head on line ($30 approx)?
Solved! Go to Solution.
04-27-2020 02:49 PM
The 1403 error may indicate a problem with the print head, though it may also indicate a problem with the components inside the printer with which the print head communicates. It is possible that a replacement print head will not correct the core issue causing the error.
Due to the sensitive nature of the component, and the ease of fraud, a replacement print head for the MG6620 may be non-refundable and non-returnable, and does not come from Canon with its own warranty.
If you wish to purchase a replacement printer, you are eligible for the Canon Upgrade Program. The Canon Upgrade Program provides a one-time discount on the purchase of a replacement printer directly through Canon U.S.A., and comes with free ground shipping.
If you're interested, you may call one of our phone-based Canon Direct agents at (866) 443-8002. You will need to have the printer's serial number for this call; the serial number may be found on the back of or inside the front of the printer. Please keep in mind, you are under no obligation to take advantage of this offer immediately to gain the information.
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