02-07-2020 04:00 PM
Would reinstalling the driver for my printer fix the B200 error? If so, I do I find and download the driver? I have Windows 10 and the printer is llightly used and has been largely trouble free. Nothing I couldn't fix. Now in a bind and may be forced to buy a new printer if I can't fix the B200 code.
02-07-2020 04:00 PM
The B200 error is an indication that your PIXMA MG5520 would require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
02-07-2020 04:03 PM
Getting a B200 error and recyling (turning off, unplugging, replug and turn on again) didn't help. How do I find and reinstall the printer driver? In a bind so may have to buy new if I can't fix this. HELP!
02-07-2020 04:18 PM
Reinstalling the printer driver will not clear the B200 error, as the B200 error is a hardware error within the printer itself.
02-07-2020 04:23 PM - edited 02-07-2020 04:23 PM
Hi, Ohiofan! Just a quick note to let you know that we saw that you posted this same inquiry three separate times on our forum, so to keep things nice and neat, we've merged them all into the same thread.
Thanks for posting!
10-04-2020 11:20 PM
I ended up buying a new printe with the upgrade program, but I still want to fix the Pixma MG 5520 that I have a lot of cartiges left that I did not use. Where should I send my printer for service? How much would it cost? Could I service my own printer if there is service manual available for users? Could I just buy the printer head? What options do I have?
02-24-2021 04:36 PM
I'm having the same issue with my PIXMA 5520 in regards to the B200 code. I've looked online and I've tried resetting my printer and cleaning the printer head with no positive results. Am I to understand that the printer is no good now? What if I purchace a new OEM printer head, will that fix my problem? Thanks in advance!