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PIXMA MG3620 scan/copy function prints document small then the original

VinesSecurity
Apprentice

Placing a document on the scanner, then pressing either the "Black" or "Color" button starts the machine scanning and copy of the document comes out about 1/3 the size of the original.  

 

Printing documents from PC is not a problem they print in the correct size.

 

Any suggestions?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi VinesSecurity,

 

Please click HERE and follow the steps for making a copy. Make sure press the paper button in step 4 to make sure it matches the paper you have loaded.

 

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