PIXMA G4010 series paper does not feed

[SharronBarfield]

When attempting to print the paper appears to load onlly on one side - then I get the paper jam message. After removing the paper (there is no rips or tears) and press OK the same thing happens again. I have worked through the maintenance manual and have performed the roller clean and anything else the manual said - nothing. Paper still starts feeding crookedly and paper jam message appears. I have opened the covers and can not see any foreign objects inside.

Thanks

[Patrick]

Hi SharronBarfield,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

[johnG5]

Answer does suck

[johnG5]

I am having the same problem and just say SUPPORT is a WEAK answer