PIXMA 922 printer

[Medleyfarms]

I use the printer for sugar sheets when making cakes. It will not pull the sheet through. Keeps giving an error or no paper in upper tray. I am using the lower tray. Have tried many thing from reading on line. Nothing has worked.

[shadowsports]

Greetings,

Just so I am clear.  You are using edible inks with edible papers and the paper is not being fed from the correct paper tray?

What software application are you printing from?

[Medleyfarms]

the application that came from the printer

[Stephen]

Canon USA does not support using edible ink or edible paper in our printers, as it can damage the printer. 

[Medleyfarms]

this was purchased just for this purpose - It all came together - the edible sugar sheets and ink! Research was done prior to purchase.