02-10-2021 07:55 PM
Hi. This is the last attempt to fix this problem before I break down and buy a new multifunction printer.
I had this installed on my old Lenovo and it worked ok. It was never a great printer, but it worked. Now I have a new Lenovo computer and I tried to get the printer to work with it but I can only get the printing to work, it does not seem to be finding the scanner or fax info. I have looked for the drivers on the Canon website but I don't see them there either. So now I was wondering if this printer was just too old but if I can download the drivers for the printer with Windows 10 why shouldn't the scanner and fax drivers work?
Any help here would be appreciated.
02-11-2021 10:26 AM
MX922 Support Portal:
Windows 10 (x64) Printer / Scanner Driver
02-11-2021 04:34 PM - edited 02-11-2021 04:39 PM
Thank you. I tried that but it keeps telling me that the printer is not on the network but it is. I am trying to set it up with the wireless LAN setting. That is how I've always done it before. Also, what about the fax drivers?
02-23-2021 12:49 PM
Please follow these steps:
1. Please press the MENU button on your PIXMA MX922
2. Use the down arrow to select the wrench and screwdriver icon and press OK
3. Use the left arrow to select Device Settings and press OK
4. Use the down arrow to select LAN settings and press OK
5. Use the down arrow to select Confirm LAN settings and press OK
6. Select WLAN setting list and press OK
What is listed next to SSID?
Using the down arrow, what is listed next to IPv4 Address? Please take note of this number.
On your Windows 10 computer, please follow these steps:
1. Please press the Windows key on your keyboard and the letter R, then let both go
2. In the Run window that appears, please type CMD and click OK
3. In the Command Prompt window that appears, please type:
PING xxx.xxx.xx.xx <-- where the x's represent the IPv4 address that you took note of before
and then press the Enter key on your keyboard
For example, on the display of your PIXMA MX922, if the IPv4 address was 192.168.1.23, in the Command prompt window on your computer, you would type PING 192.168.1.23 and then press the Enter ket.
did you get:
A - Timed out
B - Destination host unreachable
C - Sent = 4, Received = 4, Lost = 0