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PIXMA 410 Windows 8 driver problem

antnyp
Apprentice

I downloaded the windows 8  driver and let run, but I don't get the Solution Menu EX.  I see the printer but can't figure out how to  get the menu on my desktop.

1 REPLY 1

Karl1
Rising Star

The solution menu has a seperate menu under the Software section.  Use the following steps to download the Solution Menu:

 

  1. Go to Canon's Support & Drivers website at:

    http://www.usa.canon.com/cusa/support/consumer
  2. Enter your model name into the Model Name field, then click GO.



  3. Select your operating system in the Select Operating System and Select OS Version dropdown lists, respectively.




  4. Expand the Drivers section by clicking the red triangle.
  5. Click on the file named Solution Menu EX.
  6. After reading the details and disclaimer, click 'I Agree Begin Download' and save the file to your computer.
  7. Once the download is complete, double-click the file from its download location to begin the installation.

You will also want to download the MP Navigator EX in the same software menu in order to scan.

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