Not out of ink

[MCoccia]

MG5320 going through the motions of printing, but there is no image on the page.

It smacks of a clogged nozzle, but should I be messing with that?  Ink levels are fine, and it spans multiple functions (i.e. Scanning, copying, printing).  PC says OK, but I have yet to figure out the invisible ink thing (a small joke).

Ideas?

Mike

[Patrick]

Hi MCoccia,

First, please make sure that the ink tanks are installed in the printer correctly and are in the correct order.  The order from left to right is as follows:

CLI-226BK
CLI-226M
CLI-226C
PGI-225PGBK
CLI-226Y

Next, a test of the printer should be performed.  This will tell us if the printer is working correctly.  To do this, please load letter-sized paper in the PIXMA MG5320 and follow these steps:

 1.  Press <HOME>.

 2.  Rotate the menu to Maintenance and press <OK>.

 3.  Press <OK> on Print nozzle check pattern.

 4.  Press <OK> on Yes.

The Nozzle Check will print.  Please compare your printout to the example that is at the bottom of this post.  If they differ, please perform a few printhead cleanings.

To perform cleanings, please follow these steps:

 1.  Press <HOME>.

 2.  Rotate the menu to Maintenance and press <OK>.

 3.  Press <OK> on Cleaning.

 4.  Press <OK> on Yes.

 5.  Press <OK> on Yes.

After a few cleanings, please print another Nozzle Check.

Does the Nozzle Check print correctly?

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

[MCoccia]

Patrick:

Excellent advice...except it did not work.  Unfortunately, I am at the age where I cannot be bothered with multiple attempts at fixing this thing.  Always had good luck with Canon...hope my camera performs better than my printer did after a year.

Thanks anyway.

Mike