No scan Utility for Mg5522.....

[dragonheart310]

I recently purchased a MG5522 and I am using windows 7...  There is no scan utility loaded when setting up and older versions of MP Navigator will not work.. 
Is there a way to get the scan utility to load from the setup disc?  OR is there a 3rd party program that will work??

 If not then I will have to bring this back as it is of no use to me.......

[Ramona · Accepted solution]

Hi dragonheart310,

The IJ Scan Utility that comes with the printer is installed with the drivers for the printer.  If it did not get installed when using the installation CD, we recommend downloading and installing the latest drivers and software for the printer from the Canon USA website.

Please click here to go to the Drivers and Software page for the PIXMA MG5522.  Once on the initial download page for your model, please do the following:

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click on the FULL DRIVER AND SOFTWARE PACKAGE file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

Once the file is downloaded, please double-click on it to install it on your computer. This will install all drivers and software for the printer on your computer.  Once installed, the IJ Scan Utility can be accessed by going to your START MENU, then ALL PROGRAMS, then CANON UTILITIES, then selecting IJ SCAN UTILITY (folder), then IJ SCAN UTILITY (program).

Hope this helps!  If you still experience difficulty, please call or email us at one of the methods on the Contact Us page for further assistance.