09-26-2018 09:57 AM
I'm trying to complete the manual print head alignment procedure on my MG7720 printer, but I am not seeing the option to change the head alignment values.
What I see is:
MAINTENANCE > MANUAL HEAD ALIGNMENT > "Load 3 sheets of paper" > Prints out pattern >
"Did the page print correctly?" > No > Returns to "Load 3 sheets of paper"
I just updated the firmware, but that didn't change anything.
Solved! Go to Solution.
09-26-2018 10:52 AM
Okay, I'm a dope! Turns out that I wasn't being shown the option to change the head alignment values is that I was choosing 'No" at the 'Did the page print correctly' prompt, rather than 'Yes.'
Hopefully this will help another dope out there!
08-29-2020 07:36 PM
thank you soooo much! I've wasted countless hours dealing with this, and that's all I had to do to! If it didn't print correctly why would I click yes? Jeez
Thanks again, you saved me a bundle I was ready to admit defeat, return print head, and buy a whole new printer