01-19-2018 05:35 AM - edited 01-19-2018 08:35 AM
I have had this printer for over a year and all of a sudden it will not print any colour. I get black/grey as required but a white page where it should be printing colour. I am computer literate and am not printing to greyscale. Under the maintenance tab the nozzle check will only print in the same black or grey - none of the colours appear. All the colour cartridges have been replaced and seat as normal with a click and a light is illuminated to show thay are in the correct position. I have uninstalled and reinstalled the printer software but after going through every printer setting cannot get a colour to print. Is this printer dead? If so, it's the last Canon I buy as the last one didn't last 2 years..
01-19-2018 12:55 PM
Since I did this once I feel qualified to ask - did you forget tio remove the tape from the replacement print cartridges?
01-19-2018 04:01 PM
05-03-2018 11:26 AM
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