New Prixma Mg5520 will not print coupons

[rebeccadre]

I recently installed a brand new MG5520 with wireless option. I am not able to print coupons from any of the sites that I have in the past with my previous printer. I am getting an error message stating that the the software is not supported. I have followed all instructions on the coupon sites and even reinstalled the coupon printing software. Its still not working any ideas how to resolve this issue??

[Tiffany]

Hi Rebeccadre!

So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other error messages or details you'd like to give will also help the Community better understand your issue.

Thanks and have a great day!

[anayelid]

Same with my printer, I'm running Windows XP 😞

[Ramona]

Hi anayelid,

What internet browser are you using?  If you try printing the coupons from a different browser, do you experience the same issue?

If this is a time-sensitive matter, additional support options are available at Contact Us.