03-24-2018 06:59 PM
Welcome to the Canon Forums and thanks for your post!
Please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and the porinter that you have. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
03-25-2018 01:34 PM
Sorry about that. I am using Windows 7 and have pixma mx922 printer
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